Trust is the core of every relationship, and it’s especially vital in the workplace. In fact, the primary factor affecting employee turnover is whether the manager and the employee have a trusting relationship. Our Building Trust workshop teaches your managers how to build trust with their people to increase commitment and boost engagement.
82% of people say they don’t trust their boss to tell the truth and 45% OF EMPLOYEES say lack of trust in leadership is the biggest issue impacting their work performance*.
Unfortunately, many of us know the hallmarks of a distrustful workplace: managers withhold information, employees talk behind each other’s backs, people are afraid to share concerns, and no one takes responsibility. All of which results in low morale, falling productivity and retention, and an unhealthy work environment.
In contrast, high trust organizations experience 32x greater risk-taking, 11x more innovation, and 6x higher performance.**
When you focus on building trust between your team members and their leaders, you lay the foundation for a successful company that operates with higher levels of collaboration, greater creativity and risk-taking, more effective execution of business strategy, and increased commitment and loyalty.
Employees who trust their managers have higher levels of commitment and put forth more discretionary effort.
Employees are more likely to remain at the company and endorse it as a great place to work.
Employees feel safe to communicate more openly and are more willing to share their best ideas and take initiative.
A trusting environment leads colleagues and teams to help each other and work together to get things done.
We know that trust is the foundation of every relationship. Our Building Trust program can help your leaders learn how to cultivate trusting relationships with their employees in the workplace and how to repair that trust if it’s been broken.
Based on more than three decades of research, our trust experts have developed a straightforward and powerful trust model that provides a common language and framework for all employees, focusing on the specific behaviors that build trust.
Through the Building Trust program, individuals are able to understand the impact their behaviors have to either build or erode trust, and can identify those aspects that need improvement.